1. Company and Product Information
Q1: Are you a manufacturer or a trading company?
A1: We are a professional food manufacturing and export enterprise. We own our own factory with a complete quality management system and also maintain long-term partnerships with multiple raw material suppliers.
Q2: What are your main export products?
A2: Our main products include:FD Fruit Freeze-dried Series, VF Fruit and Vegetable Crisps Series,
Fresh Frozen Fruits and Vegetables Series.
Q3: Can your products be customized?
A3: Yes. We offer OEM / ODM services, and can adjust recipes, packaging design, and label language based on customer needs.
2. Quality and Certification
Q4: Which quality standards do your products comply with?
A4: Our products comply with international food safety standards such as HACCP, and BRC, and have obtained export certifications for multiple markets, including Halal.
Q5: Can you provide product testing reports or health certificates?
A5: Yes. Each export batch is accompanied by the relevant Health and Quarantine Certificate and additional testing documents can be provided according to the importing country's requirements.
3. Packaging and Labeling
Q6: What packaging options are available for your products?
A6: We provide a variety of packaging options, including:
Retail packaging (bags, cans, boxes, etc.)
Bulk / wholesale packaging (5kg, 10kg, 20kg, etc.)
Packaging style and label language can be customized according to customer design.
Q7: Can you use the customer's own brand label?
A7: Of course. We offer Private Label (OEM) services.
4. Samples
Q8: Can you provide samples?
A8: Yes. Samples are available; shipping costs are borne by the customer, but the sample fee can be deducted from the formal order.
Q9: How do you ensure consistent quality for long-term cooperation?
A9: We implement strict batch tracking and quality inspection procedures. Each batch is sampled and retained for record, ensuring consistency and product safety.